Shipping policy

Shipping Policy

Effective Date: September 20, 2026

Calvera Goods is committed to providing clear and transparent information about order processing and delivery.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing and dispatch times may vary depending on product availability, order volume, destination, and fulfillment requirements.

Customers may receive order and shipping updates when applicable.

2. Shipping Methods

We offer the following estimated delivery options:

Standard Shipping

Estimated Delivery: 7–15 Business Days

This shipping option is intended for destinations where standard carrier service and transportation routes are available.

Extended Standard Shipping

Estimated Delivery: 15–30 Business Days

This shipping option may apply to destinations requiring additional transportation time, international transit, remote-area delivery, customs processing, or additional carrier handling.

3. Overall Delivery Window

The general estimated delivery window for orders is:

7–30 Business Days

Delivery estimates are expressed in business days and generally exclude weekends and public holidays.

Actual delivery times may vary due to carrier operations, customs processing, weather, transportation conditions, public holidays, remote-area delivery, or other circumstances outside our reasonable control.

4. Shipping Charges

Available shipping methods and applicable shipping charges will be displayed during checkout.

Shipping costs may vary depending on destination, order characteristics, and selected shipping method.

5. Tracking

When tracking information is available, it may be provided after the order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

6. Delivery Delays

Although we work to fulfill orders within the estimated delivery window, delays may occur due to:

  • Carrier delays

  • Customs processing

  • Severe weather

  • Transportation disruptions

  • Public holidays

  • Incorrect or incomplete address information

  • Remote-area delivery

  • Other circumstances beyond our reasonable control

If an order is delayed, please contact us so that we can assist in checking its status.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because of an incorrect or incomplete address, please contact us as soon as possible.

Additional arrangements or shipping costs may apply depending on the circumstances.

8. International Shipping

International orders may be subject to customs clearance procedures that can affect delivery times.

Depending on the destination, customs duties, import taxes, brokerage fees, or other charges may be imposed by local authorities.

Where applicable, such charges are the responsibility of the customer unless otherwise stated at checkout.

9. Third-Party Fulfillment

If third-party fulfillment or shipping providers are used, products may be shipped from a fulfillment location different from the location of Calvera Goods.

Where applicable, customers will be provided with relevant shipping and fulfillment information.

The use of a third-party provider does not change the customer's applicable return or refund rights.

10. Lost or Damaged Packages

If a package appears to be lost, damaged, or incorrectly delivered, please contact us with your order number and available shipping information.

We will work with the relevant carrier or fulfillment provider to investigate the matter and determine an appropriate resolution.

11. Contact

For shipping questions:

Email: mcenniskyzer0736@outlook.com

Website: calveragoods.com